PRIVACY POLICY
MEDITEK understands the importance of protecting the security and privacy of any personal information you provide. Your trust is important to us, and therefore we have created a Privacy Policy that guides our practices concerning the collection, use, retention and disclosure of personal information of our customers, employees, distributors and suppliers.
We encourage you to understand how we collect and use the data about your visit to our site. This Privacy Policy details what information is collected, how it is collected, what are your options towards how that information is used, and how we protect your information. We want you to have complete and continued trust in Meditek and in our products and services, so, to this end, we have put in place practices and policies including but not limited to physical, electronic, and managerial procedures to protect and safeguard and secure your personal information.
By using this site, you agree to the terms of this Privacy Policy. By submitting your information to this site, you consent to the collection, use, and disclosure of that information in agreement with this Privacy Policy and the Terms of Use.
When you use our site, we collect and use your Personal and Non-Personal information differently.
1. PERSONAL INFORMATION VERSUS NON-PERSONAL INFORMATION
Personal information is any information that can identify you as a person.
Where personal information is requested on this site, it is on an ‘at will’ basis for you to provide this information and will decide how and how much you use our site.
This may include Name, Address, Company Name, Telephone and Fax Numbers, Email Address, or any other miscellaneous forms of personal identification methods.
As our entire website is not available to the general public, the members’ area may contain optional forms where you can provide information about your use of our product, your contact information, or to complete a survey.
The personal information you provide on our website may be used by us to further communicate with you about products, services, and other general information. In the normal course of business, we may have to share some personal information with hired companies to perform services on our behalf. In every instance where we share your personal information with third-party contractors and/or vendors, we will not give them permission to use or disclose your personal information with others, except in the case of providing services that we asked them to provide.
We promise to never sell, exchange, or publish your personal information unless it is for one of the following reasons: corporate sale, merger, dissolution, acquisition, response to a subpoena, court order, search warrant, a request from a law enforcement agency, or any other request required by law or regulation.
2. NON-PERSONAL INFORMATION
We may place a cookie in your browser files when you use our website. A cookie is a small text file that stores basic information about your visit to the website. We may use temporary cookies, which are deleted upon closure of your internet browser, or more permanent cookies, which are stored on your computer’s hard drive.
Since non-personal information cannot personally identify you or other visitors to our website, we may use it at our discretion. We will use your non-personal information collected by your visit to our website to continually improve our website and customer service for you, the client. In order to achieve that, we may share your non-personal information with third parties.
3. DOES MEDITEK USE COOKIES TO COLLECT NON-IDENTIFYING INFORMATION?
MEDITEK uses both session cookies (which are automatically deleted from your computer when you close your browser session) and persistent cookies (which remain on your computer between sessions) in order to facilitate your ability to use the website efficiently and effectively. By using our website while your browser is set to accept cookies, we imply your consent to them. If you are browsing, we and/or our trusted third-party agents track your movement through our website and collect statistics about your navigation, such as page views and time spent on the website, using click stream data and tag software. This information about your visit to our website is then aggregated with the information about other individuals’ visits. Using this non-identifying information, we strive to continually improve and enhance the online experience of all of our customers, to evaluate the success of marketing campaigns and to report on aggregated site usage. In no case is click stream data or tag software used by us to collect or store personally identifiable information.
4. DOES MEDITEK SHARE A CUSTOMER’S PERSONAL INFORMATION WITH OTHER COMPANIES?
We disclose your personal information to our partners in order to provide you with our products and services. This, for example, occurs when you choose to purchase a service /or to facilitate product delivery. Whenever we hire other organizations to provide support services like deliveries, we will require them to conform to our privacy standards. MEDITEK respects that you may not wish to have your personal information shared in this way. If you do not want MEDITEK to provide your information to others, please get in touch with us in writing through the Contact Us MEDITEK form by making this request, and your name will be removed from all shared lists. Please note that it may take from six to eight weeks to process your request.
5. OTHER/THIRD-PARTY WEBSITES
At any time, this website may or may not contain links to other/third-party websites. Under no circumstances are we responsible for that website’s privacy policy or terms of use. We are not responsible for what or how your information is collected on their site. We strongly advise you to read and understand any other/third-party website’s privacy policy before submitting your personal information.
6. HOW DOES MEDITEK SAFEGUARD MY PERSONAL INFORMATION?
The security of your personal information is very important to us. MEDITEK takes all reasonable steps to protect personal information against loss or theft, as well as against unauthorized access, disclosure, copying, use or modification. We offer continuous training to our employees stressing the importance of maintaining the highest standards of ethics and confidentiality.
7. MAY I REVIEW THE PERSONAL INFORMATION MEDITEK HAS ABOUT ME?
Yes. Subject to certain exceptions prescribed by law and provided we can authenticate your identity, you can review the personal information MEDITEK has about you by sending a written request to your sales representative. A MEDITEK representative will respond to your request within 7 days from the date your request is received. To authenticate your identity, we will need you to provide a utility bill or an identification document with your name/address and a photo id.
8. CAN I UPDATE THE PERSONAL INFORMATION MEDITEK HAS ABOUT ME?
Yes, you can update the personal information MEDITEK has about you by updating your online profile, by submitting a Contact Us form on our website, and/or by calling the MEDITEK Customer Service line at 1-800-567-8400
9. WILL THE MEDITEK PRIVACY POLICY CHANGE?
The policy may change over time to accommodate changes in service, technology or legal requirements. MEDITEK will add, change, or remove portions of this policy when appropriate. If there are changes or additions to this Privacy Policy, MEDITEK will post those changes on the MEDITEK.ca website. Customers will always know what information MEDITEK collects online or offline, how it is used and what options are available to the customer. If MEDITEK were to change its information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, MEDITEK will give you the opportunity to opt out of having your information used or shared in the new manner.
10. WHERE CAN I GET MORE INFORMATION ABOUT THE MEDITEK PRIVACY POLICY?
Please direct your questions to:
MEDITEK.
Attn: Customer Service
1810 Ellice Avenue
Winnipeg, Manitoba
R3H 0B7, Canada